Apartments Rental Conditions
Eton Court Apartments Rental Conditions
The conditions as below apply to all rentals of Eton Court Accommodations
bookings made through Holidays in Newquay (incorporating Diamond Management
Service) or any third party booking agents.
1a. The contact entered into is between the (establishment) (the proprietor) and
the person completing the rental form (the hirer). 1b. The contract is not
effective until the required payment has been received and a confirmation email
has been sent by the D M S to the hirer and the rental will cease when the
rental monies has run out.
2a. Bookings cannot be accepted by persons under the age of 18years
unless see below, parties where the majority of the members are under 18years
(except families and supervised groups) without prior arrangement with D M S
2b. The number of person occupying a property must not the number the apartment
can hold.2c. The person making the booking will be responsible for all persons
staying and should ensure that they are all aware of the rental
conditions.2d. The owner (employee) reserve the right to decline any rental or
refuse to hand over a key to any person who has not complied with the rental
conditions. 2e. All bookings are non-transferable.
We recommend that personal holiday insurance is taken out to cover any
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3a. To secure a reservation we require a deposit of 25% of the total cost of the
holiday or if the started date is less than 35days before arrival the total cost
is due in full. 3b. The balance of the holiday cost will automatically be taken
from the card supplied when making the booking, further details can be found on
your DMS Online Account.
3c. If the balance is declined the owner reserves the rights to cancel the
booking and retain the deposit.
3d. All deposits are non-refundable and non-transferable. The deposit will be
returned if the rental cannot be accepted for any reason.3e. A returnable bond
is required with all bookings. The bond is against excess cleaning, non-payment
of any extra charges, any damage to / of the properties or grounds. And against
the breaking of any of our rental conditions stated within the rental conditions
listed. This will automatically be taken at least 7days before arrival and will
be refunded with 7 days of your holiday ending.
4a. Once a booking is confirmed the hirer is responsible for the total
cost of the holiday. 4b. In the event of a cancellation by the hirer, the owner
(employee) will endeavour to re-let the property and if successful may refund
paid less the 25% deposit which is non-refundable. 4c. If the hirer cancels
after the balance due date, but they have not paid the outstanding balance they
will still be liable for the outstanding balance unless the property can be
4d. All cancellations must be confirmed to the owner (employees email.
5a. Any changes in the holidays dates will be subjected to the agreement of
the owner (employee). 5b. Any request by the hirer for transfer of the booking
to another property / person will be treated as a cancellation of the original
booking.5c. If for reasons beyond the control, the owner has to cancel or alter
arrangements made for the hirer they will make every effort to offer an
alternative property if one if available
Damage, Loss and Nuisance
6a.The hirer agrees:
Not to cause nuisance or annoyance to occupants of nearby properties. To allow
reasonable access to the property by the owner (employee) if it is deemed
necessary, any time day or night. To pay for any damage or loss however caused,
excluding reasonable wear. And any excess usages of utilities, and other
charges if deemed necessary. Not to bring illegal substance in to the
accommodation or grounds and to not smoke within the accommodations. Not to
entertain anyone that is not named. The hirer / party leader is reasonable for
leaving the accommodation in good order and clean condition; otherwise a
cleaning charge will be levied. 6b. If in the opinion of the owner (employee)
any person is not suitable to continue their occupation of the property because
of unreasonable behaviour, damage or nuisance to other parties and employee's,
the contract may be discharged and the owner (employee) may repossess the
property immediately. Please note that if only one member of the party break the
conditions members of the party will be asked to leave. If you have more than
one accommodation booked than all accommodations will be asked to leave.
The hirer will remain liable for the whole cost of hire and no refund shall be
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7a. The accommodations are available after 4pm on your arrival day. Departure is
by 10am. Any unauthorised late departure will be charged at additional days
hire. And if necessary all cost of relocating the next party due to arrive in
7b. Any extra person/s entertained in the accommodation that is not named /or
excess that maximum the apartment can hold are charged at the starting rate of
£20.00 per person per visit / night. Having extra bodies may result on your
holiday be terminated early with no refund. 7c. Heating is supplied in winter
months or if deemed necessary earlier.
(In line with our insurance policy boilers are padlock closed. Heating comes on
15min every hour.)
7d. Standard Usage of Electric, gas & water is included. 7e. One parking spare
per property booked will be located on the dinner room table for your arrive
8a. Dogs permitted by request only (charges apply). (Maximums of two dogs
Out of Hours Call outs
9a. Any non-emergency call out will be liable to a call out charge
starting from £25.00
10a. Whilst the owner (employee) makes every effort to ensure that the accuracy
of property descriptions, descriptions are inevitably subjective and are for
guidance only. If there are any points of particular importance please contact
the owner (employee) to clarify information.10b. Whilst the owner (employee) has
taken all responsible steps to ensure that the information contained in its
brochures, tariffs, leaflets. Website and advertisement are accurate the owner
(employee) reserve the right to alter, substitute or withdraw any service,
facilities or amenity.
11a. The owner (employee) cannot accept responsibility for any material loss,
personal injury, damage, additional expense or inconvenience directly or
indirectly caused by or arising out of the property and its, plumbing, gas,
electrical or otherwise, exceptional weather or other matters over which we have
11b. No responsibility is accepted for loss or damage of property vehicles or
vehicle contents belonging to hirer or any member of the party during their
11c No child is to be left in any accommodation on their own at any time.
If in the opinion of the hirer there are grounds for complaint; it is the
duty of the hirer to take it up with the owner or employee immediately and in
any event before departure to allow remedial action to be taken.
It is specifically agreed that failure by the hirer to notify the owner
(employee) of any compliant in accordance with the timescale set out above will
entitle the owner (employee) to refuse to entertain the complaint, irrespective
of its merits.
24 hour Recording CCTV in operation with the main stairwell and car park.
Permission is NOT granted for any Pictures taken to be uploaded to the internet,
We reserve the right to make changes to our terms, tariff and facilities set out
at any time without any notice being given
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